Privacy Policy

Privacy Policy

Any information we gather at this web site is strictly for the use of Journey to Genius, Robert Dilts, Dilts Strategy Group and/or NLP University. It is not shared with any other entity, public or private, for any reason. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

Statistical Data

Our servers track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only in the form of anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Personal Information Collected - Order Forms

We store the information from your order form only to allow us to track the fulfillment process or to refer back to a previous order for the purpose of providing customer service. You may elect to have your information completely removed from this system by e-mailing our Privacy Officer at with your request. We also maintain an email list for our newsletter. If you register for our newsletter you may receive occasional electronic mail from us. You can unsubscribe at any time.

Information Correction or Removal

If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at with the details of your request. If you wish to contact us further, please refer to our contact page for additional information.

Safeguarding Personal Information
We protect the personal information in our custody or control by making reasonable physical, organizational and electronic security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. We will take reasonable measures, through contractual or other reasonable means, to ensure that a comparable level of personal information protection is implemented by the suppliers and agents who assist in providing services. Note that confidentiality and security are not assured when information is transmitted through e-mail or other wireless communication.

You have a right to access personal information about yourself that we hold. Upon written request and authentication of identity, we will provide you with the personal information under our control.  We will also give you information about the ways in which that information is being used and a description of the individuals and organizations to whom that information has been disclosed.  We may charge you a reasonable fee for doing so.

In some situations, we may not be able to provide access to certain personal information (e.g., if disclosure would reveal personal information about another individual, the personal information is protected by solicitor/client privilege, the information was collected for the purposes of an investigation or where disclosure of the information would reveal confidential commercial information that could harm our competitive position).  We may also be prevented by law from providing access to certain personal information. Where an access request is refused, we will notify you in writing, document the reasons for refusal and outline further steps which are available to you.

Our Privacy Officer
Any inquiries, complaints or questions regarding this Policy should be directed in writing to our Privacy Officer.
Contact Information:
Name: Michael Dilts
Mailing Address: P.O. Box 67448, Scotts Valley, CA 95067 USA