Bateson’s Levels of Learning
n Learning 0–no change.Repetitivebehaviorsinwhich
theindividual,groupororganizationisstuckinarutor
trapped“insidethebox”—e.g.,habits,resistance,inertia.
n Learning I–gradual,incremental change.Making
correctionsandadaptationsthroughbehavioralflexibility
andstretching,butstill“withinthebox”—e.g.,establishing
andrefiningnewproceduresandcapabilities.
n Learning II–rapid,discontinuous change.Instantaneous
shiftofaresponsetoanentirelydifferentcategoryorclass
ofbehavior.Aswitchfromonetypeof“box”toanother—
e.g.,changeinpolicies,valuesorpriorities.
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